Legal & Policies

Client Services Agreement

How client engagements may be documented.

Last Updated: September 2026

1. Written Agreements

Actual client engagements may be governed by a written agreement and/or statement of work. This website page is not a substitute for a signed client contract.

2. What an Agreement May Cover

An agreement should address:

  • Parties, scope of services, deliverables, timeline, and client responsibilities
  • Fees, deposits, payment terms, late payments, cancellation, and refunds
  • Intellectual property, confidential information, third-party services, client approvals, and use of client materials
  • Limitation of liability, indemnification, termination, dispute procedures, governing law, entire agreement, and amendments

3. Specific Terms Control

Specific client agreements may contain terms that differ from or supplement the information provided on this website.